| Modes of preferred communication | | |
| E-mail | 93 | 100 |
| Telephone | 68 | 73.1 |
| Official correspondence | 55 | 59.1 |
| Facebook | 10 | 10.8 |
| Other (Zalo, e-office) | 2 | 2.2 |
| The clinic participated in online training before (yes) | 34 | 36.6 |
| Online training modes the clinic attended before (n=34) | | |
| Discussing HIV cases | 19 | 55.9 |
| HAIVN project | 16 | 47.1 |
| Online meeting | 14 | 41.2 |
| Online medical consultation | 2 | 5.6 |
| USAIDS SHIFT project | 1 | 2.9 |
| The suitable time for online training | | |
| 9:00 | 26 | 28 |
| 14:00 | 32 | 34.4 |
| 15:00 | 8 | 8.6 |
| 8:00 | 4 | 4.3 |
| Other timea | 27 | 29.0 |
| The number of online training sessions per month | | |
| 4 sessions | 40 | 43 |
| 2 sessions | 16 | 17.2 |
| 8 sessions | 16 | 17.2 |
| 1 session | 5 | 5.4 |
| Other numbers of sessionsb | 16 | 17.2 |
| Other online activities | | |
| Online discussion for new treatments | 76 | 81.7 |
| Online discussion for difficult cases | 69 | 74.2 |
| Online seminars | 70 | 75.3 |
| Monthly online meeting | 51 | 54.8 |